Terms & Condition

Terms and Conditions:

Welcome to 311channel.com, a part of AKS Entertainment! These terms and conditions outline the rules and regulations for the use of 311channel.com’s Website, located at www.311channel.com and operated under the umbrella of AKS Entertainment.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use 311channel.com if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant with the Company’s terms and conditions. “The Company,” “Ourselves,” “We,” “Our,” and “Us,” refers to both AKS Entertainment and 311channel.com. “Party,” “Parties,” or “Us,” refers to both the Client and ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to the prevailing law of India. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

We employ the use of cookies. By accessing 311channel.com, you agreed to use cookies in agreement with the 311channel.com’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Unless otherwise stated, 311channel.com and/or its licensors own the intellectual property rights for all material on 311channel.com. All intellectual property rights are reserved. You may access this from 311channel.com for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

Republish material from 311channel.com
Sell, rent or sub-license material from 311channel.com
Reproduce, duplicate or copy material from 311channel.com
Redistribute content from 311channel.com
This Agreement shall begin on the date hereof.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. 311channel.com does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of 311channel.com, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, 311channel.com shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

311channel.com reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant 311channel.com a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of 311channel.com; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to 311channel.com. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of 311channel.com’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third-party rights.

Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these

Payment Terms:

All services provided by 311channel.com, under the umbrella of AKS Entertainment, may be subject to a payment. By using these services, you agree to the pricing and payment listed on our website.

Payment for the services is due in full upon the completion of the agreed-upon service unless otherwise specified. Any additional expenses incurred during the provision of services will be billed separately.

We accept various payment methods, including but not limited to credit/debit cards, electronic funds transfers, and other forms of electronic payment. You agree to provide accurate and complete payment information for all transactions.

In the event of non-payment, 311channel.com reserves the right to suspend or terminate services provided until outstanding balances are fully settled.

All fees and charges are exclusive of applicable taxes unless otherwise stated. You are responsible for any taxes, duties, or other governmental charges associated with your purchases, including VAT, GST, and any other applicable taxes.

By agreeing to these terms, you acknowledge that all payments are non-refundable unless otherwise determined by 311channel.com.

For any questions or concerns regarding payments, please reach out to our customer service team at contact@311channel.com

Location Information:

AKS Entertainment, the parent company of 311channel.com, is located at:

AKS Entertainment
135 Choolaimedu High Road
Chennai Tamilnadu 600094
Support number : +917418250055
Email : contact@311channel.com

For any inquiries or concerns regarding our services, you can reach us at the following contact information:

Email: contact@311channel.com

Please note that the location information provided is for communication purposes only. Visits to our office are by appointment only. If you wish to schedule a visit, please reach out to us beforehand to arrange an appointment.

Understood. Given the specific context of videography for events such as weddings or similar occasions, here is an updated version of the refund policy tailored to the nature of event videography services:

Refund Policy:

For Event Videography:
All payments made for event videography services, including but not limited to weddings, ceremonies, and other special events, are non-refundable. Once the booking is confirmed and the deposit or full payment is received, the date is reserved exclusively for your event. In the case of cancellation, the deposit or full payment will not be refunded.

For Advance Booking:
Cancellation of advance bookings for event videography services is permitted within 15 days prior to the scheduled event date. Refunds for cancellations within this period will be subject to a deduction of  30% to cover administrative and processing costs.

For Learning Programs or Live Streaming:
Payments for learning programs or live streaming services are non-refundable. Once the payment is made, access to the program or service will be provided as agreed upon. No refunds will be issued in the event of non-attendance or early termination of the program.

Third-Party Payment Gateway Data Protection Policy:

    1. Third-Party Service: We utilize a third-party payment gateway to process transactions on our platform. Please be aware that data protection is not guaranteed by our company beyond the scope of our control.
    2. Data Processing: All payment transactions made through the third-party payment gateway are subject to the data processing practices and policies of the third-party service provider. We recommend reviewing the privacy policy of the payment service provider for more information on how they handle your data.
    3. Security Measures: While we prioritize the security of your information, we cannot ensure or warrant the security of any information transmitted through the third-party payment gateway. Please refer to the security measures implemented by the payment service provider to understand how they protect your data.
    4. Data Handling: Our company does not store any payment information provided during transactions, as it is directly processed by the third-party payment gateway. We encourage users to familiarize themselves with the data handling practices of the payment service provider for a comprehensive understanding of how their data is managed.
    5. Privacy Concerns: If you have any privacy concerns related to the data processing practices of the third-party payment gateway, we recommend reaching out directly to the payment service provider for assistance and clarification.
    6. Contact Information: For any general inquiries or concerns related to our services, please contact our customer service team at contact@311channel.com.

Please note that this policy is established to ensure the efficient planning and delivery of our services. If you have any questions or concerns about our refund policy, please contact our customer service team at contact@311channel.com.