Shipping & Delivery Policy

Domestic Shipping (Within India)

  1. Processing Time:
    • Orders placed within India are typically processed within 1-2 business days, excluding weekends and holidays.
  2. Shipping Methods:
    • We utilize trusted domestic shipping partners to ensure timely and secure delivery of your orders.
  3. Delivery Time:
    • Estimated delivery times vary depending on the delivery location and the shipping method selected during checkout. Generally, orders are delivered within 3-7 business days from the date of shipment.
  4. Shipping Costs:
    • Shipping costs are calculated based on the weight of the package, delivery location, and the selected shipping method. The applicable shipping charges are displayed during the checkout process.

International Shipping

  1. Processing Time:
    • Orders for international delivery are typically processed within 1-3 business days, excluding weekends and holidays.
  2. Shipping Methods:
    • We partner with reliable international shipping carriers to ensure the safe and timely delivery of your orders.
  3. Delivery Time:
    • The delivery time for international orders may vary depending on the destination country and customs clearance procedures. Please allow 7-21 business days for international deliveries.
  4. Customs and Duties:
    • Customers are responsible for any applicable customs duties, taxes, or fees imposed by the destination country. These charges are not included in the product price or shipping cost and must be borne by the recipient.
  5. Shipping Costs:
    • International shipping costs are calculated based on the weight of the package and the destination country. The applicable shipping charges are displayed during the checkout process.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

Shipment Confirmation and Order Tracking

  • You will receive a shipment confirmation email containing the tracking number(s) once your order has been shipped. The tracking number will be active within 24 hours.

Note

  • Delivery times may be affected during peak seasons, holidays, or unforeseen circumstances that are beyond our control.

For any further queries or assistance regarding shipping and delivery, please feel free to reach out to our customer support team at contact@311channel.com