Privacy Policy

Privacy Policy

Effective Date: 01:04:2023

AKS Entertainment, the parent company of 311channel.com, is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our users. By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information:

– Contact Information: Such as your name, email address, phone number, and postal address.
– Payment Information: Including credit card details, billing address, and other financial information.
– Event Details: Information related to events or services you request, including event dates and preferences.
– User Account: Details related to your user account, such as username, password, and account settings.
– Communications: Records of your interactions with us, such as emails, chat logs, and customer support requests.
– Usage Data: Information about how you use our website and services, including device information, log data, and cookies.

2. How We Use Your Information

We use your personal information for the following purposes:

– To provide and maintain our services, including event management, learning programs, and live streaming.
– To process payments for services and to manage your account.
– To communicate with you regarding our services, updates, and important notices.
– To improve and personalize your user experience on our website.
– To comply with legal obligations and resolve disputes.
– For any other purpose with your consent.

3. Disclosure of Your Information

We may disclose your personal information to:

– Service Providers: Trusted third-party service providers who assist us in delivering our services.
– Legal Authorities: To comply with legal obligations, protect our rights, and prevent fraud.
– Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Your Choices

You can exercise certain rights over your personal information, including:

– Access: Request access to your personal data.
– Correction: Update or correct inaccurate information.
– Deletion: Request the deletion of your data, subject to legal requirements.
– Opt-out: Opt out of marketing communications.

To exercise these rights, please contact us at [Insert Contact Information].

5. Security

We take reasonable measures to protect your personal information. However, no method of data transmission or storage is entirely secure. We cannot guarantee the security of your data.

6. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the new effective date. By continuing to use our services after changes to this policy, you agree to the updated terms.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at contact@311chennel.com.